With Thanksgiving just around the corner, gratitude is running high at Shields Health Care Group. This blog post is taking a different spin and today, we’re sharing five reasons Shields is thankful for our hardworking employees and committed team.
- Shields employees care about our patients. And we mean really care. Every day there are stories of how patients are surprised by the small things that our care team does to make a big difference. At Shields in Weymouth, one of our patients who came in for a PET/CT scan shares a great example through her interaction with Shields technologist Amanda by saying: “Amanda is always so friendly and eager to help. This time we needed to find the cafeteria after the scan, she walked us there. Then we needed a transit vehicle to take us back to the hospital, she arranged that for us. Then she contacted us for our next appointment. We enjoyed her help so much.”
- Our employees work as a team. Whether an employee has worked with us for three weeks or twenty-five years, they are treated as part of the Shields Health Care Group family – and a valued part of our team. We often receive compliments from patients recognizing staff members they worked with in scheduling, billing and at the center they visited. The energy and collaboration between departments is clear to everyone who visits Shields. Here’s what one of the patients who chose Baystate MRI & Imaging Center in Springfield said: “Beyond exceptional from the first phone call to notify me of appointment right through to the Tech that did the MRI was outstanding. A wonderful group of professionals everyone I dealt with.”
- Our employees bring passion and creative ideas to the table every day. Shields employees are known for always bringing unique ideas about ways to continuously improve our business. Our diverse opinions serve as inspiration for the team and often result in breakthroughs that keep us moving forward. For example, our operations team and IT department worked together to roll out our iPad check in process. At each center, our patients can now check in for their appointment in about two minutes. Patients love it! At Shields MRI center in Woburn, a patient said: “Love the paperless system. Work flow process appears to be successfully implemented. Great facility from start to finish. Thank you for the care in health care.”
- Shields employees are committed to their jobs and motivated to succeed. Every year Shields celebrates employees that reach anniversaries ranging from one to twenty-five years (and beyond). It means so much to have employees committed to our success and have been with us since we opened our doors. Our team members love working at Shields and with one another – and it shows! As one of our patients at Shields MRI Dartmouth said: “Awesome place. Awesome staff. Love it!” We couldn’t agree more.
- The Shields team is successful and working hard to exceed the expectations of our patients. Shields focus on patient care and hard work sets new standards in the health care industry. Shields is currently providing MRI services for one in every three people in Massachusetts and we have our team to thank for that! We aren’t the only ones who notice that Shields stands out when it comes to service. Here’s another patient who agrees: “Honestly... all medical facilities should run like this one, absolutely terrific staff, Bravo!”
When you experience the great things the Shields team members do every day, it’s easy to see why we are thankful. This Thanksgiving season we thank our employees for the innovation, excellence, character, kindness & growth they bring to create the unique Shields culture. Thank you for all you do!
